Refund Policy
Effective Date: October 1, 2023
At NUMARIONEX, we are committed to ensuring the satisfaction of our customers. This Refund Policy outlines the conditions under which refunds are issued for any products or services purchased on our website.
Eligibility for Refunds
Refunds are considered eligible under the following conditions:
- Products returned must remain in their original condition and packaging.
- Refund requests must be made within 30 days of purchase.
- Services that have not been fully utilized are eligible for a prorated refund.
Non-Refundable Items
Certain items and services are non-refundable, including but not limited to:
- Customized products.
- Downloadable software products.
- Services that have been fully delivered or utilized.
Refund Process
To request a refund, customers are advised to contact our customer service team at [email protected]. The request should include:
- Order number and purchase details.
- A brief explanation of the reason for the refund request.
- Any supporting documentation or photographs, if applicable.
Upon receipt, our team will review the request and respond within 7 business days. Approved refunds will be processed to the original payment method within 14 business days.
Contact Information
For further inquiries or assistance regarding our Refund Policy, please contact us at:
- Email: [email protected]
- Phone: (555) 123-4567
- Address: 123 Business Blvd, Suite 100, Metropolis, NY 10001
Thank you for choosing NUMARIONEX. We value your business.